Frequently Asked Questions
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General & Location Information
Where is Max & Alayna's Paws Play located, and what are your operating hours?
Max & Alayna's Paws Play is located in downtown Cleveland, Ohio, with an additional facility serving Euclid.
• Downtown Cleveland Location: 1277 E 12th St, Cleveland, OH 44114 | (216) 777-3177
• Euclid Location: 24750 Lakeland Blvd Euclid, OH 44132 | (216) 727-0058
Operating Hours:
• Monday – Friday: 7:00 AM – 6:30 PM
• Saturday: 8:00 AM – 4:00 PM
• Sunday: Closed
Services & Facilities
What pet care services does Paws Play offer in Cleveland?
Paws Play provides comprehensive dog care and pet lodging services, including:
• Dog Daycare: Fully supervised play and structured daily schedules.
• Overnight Dog Boarding: Comfortable overnight pet suites.
• Built-In Dog Enrichment: Brain games, agility challenges, and scent puzzles.
• Outdoor Potty Breaks: Routine outdoor access throughout the day.
• Pet Grooming & Dog Baths: Wash and freshen-up services.
• Dog Birthday Pawties: Customized celebrations for your pet.
Can I watch my dog on webcams during daycare or boarding?
Yes. Paws Play features live in-suite cameras, allowing pet owners to check in on their dogs and watch real-time updates throughout the day from any device.
What makes Paws Play different from other Cleveland dog daycares?
Paws Play stands out among urban dog daycares by offering routine outdoor potty breaks instead of relying solely on indoor pads. We also separate playgroups by size, age, and temperament while integrating daily mental and physical enrichment into standard stays at no extra charge.
Requirements & Health Policies
What are the enrollment requirements for dogs attending Paws Play?
To ensure a safe environment for all pets, every dog must meet the following intake requirements before attending daycare or boarding:
• Vaccination Records: Up-to-date rabies, DHPP, and Bordetella vaccinations.
• Behavioral Assessment: Friendly temperament toward humans and other dogs.
• Safety Gear: Standard flat collar and leash at drop-off (no choke chains or pinch collars).
How do I know if my dog is a good fit for daycare?
Dogs that thrive in daycare are socially active, comfortable in group settings, and in good overall health. If your dog experiences separation anxiety or prefers specialized care, our staff creates tailored enrichment plans to accommodate individual needs.
Dog Enrichment & Daily Routine
What is "Built-In Enrichment" at Paws Play?
Built-in enrichment integrates mental, physical, and sensory activities directly into your dog's daily routine without requiring separate add-on fees. Activities include:
• Brain games, treat puzzles, and snuffle mats
• Agility courses and scent-tracking exercises
• Small group play sessions and individual staff interaction
Is dog enrichment an additional fee?
No. At Paws Play, all core enrichment activities are fully included in our standard full-day, half-day, and overnight boarding rates.
Pricing, Reservations & Booking
How much does dog daycare and boarding cost at Paws Play?
Rates vary based on service selection, including half-day daycare, full-day daycare, and overnight dog boarding packages. Multi-day packages and tiered options are available. For current pricing estimates or custom quotes, call our team directly at (216) 777-3177.
How do I book a dog daycare or boarding reservation?
Reservations can be scheduled by calling (216) 777-3177 or logging into the official Paws Play Online Client Portal on our website to select dates, upload vaccine records, and manage bookings.
